Course Topics

Change Management - The Opportunity to Shape the Organisation

Course Overview

In the twenty-first century, Organisations must continually adapt and therefore change, whatever your current skill-base, in this intensive workshop, a renowned Change Consultant will show you how. He focuses on the key factors, competencies, skills and techniques that today's Leaders and Management need to be aware of in order to improve their Organisation performance consistently, Continually Maximising the Internal Environment and positively moving the Internal Environment Faster than the External Environment. A commitment to organisational excellence includes an improvement strategy to help people deal with change. In a real sense, change is the vehicle for both improvement and innovation and is a constant dynamic in all successful Organisations. Adjusting, juggling and perfecting processes and procedures in order to make them better, quicker and easier all mean change.

Who will benefit from attending this Training?

This programme is designed for Team Leaders and Specialists who need to be able to introduce change successfully into their departments. This programme is particularly relevant for those who are required to manage forthcoming change, which may stem from the introduction of information technology and communications, new equipment, new procedures and systems, new products or services and new methods for measuring competence and job performance Including Senior managers and executives as well as existing leaders of organisations who want to enhance their offering, change behaviour and improve their potential to be the best that they can be. Also, Any person who is employed in an Organisation that understands, standing still or not moving fast enough, is simply not enough, not acceptable and is not producing Excellence - In essence every employee everywhere in the organisation..

Course Content

The Changing world of Change

  • Organisations, leadership and management culture - current and future trends
  • Changing organisational structures
  • Identifying the competencies, skills and attributes that make people change for the better

The Nature of Planned Change:

  • Roles in the change process (Identifying champions, backers, floating voters and those who resist change)
  • Organisational change activities and Organisation transformation – What it really looks like.
  • How change affects organisational stability
  • The role of senior management in driving change forward
  • Assessing and evaluating change factors in today's business world
  • The nature and process of change and its human consequences
  • The impact of change on individuals and groups
  • Working with resistance to change
  • Seeing change as a positive 'commodity' as opposed to an organisational hindrance
  • Dealing with obstacles to change and transformation - lack of resources
  • Learning to the principle of “If all I have is a Hammer, then everything starts to look like a Nail”
  • Required tools and techniques to facilitate change within the organisation
  • Defining Real leadership and what is wrong with the current crop of leadership
  • What followers (middle managers) expect from senior managers
  • Empowerment vs. accountability and control
  • Getting 'buy in' from managers
  • Leading and managing in the world of diversity and multiculturalism
  • Key issues for Global organisations

Communication, Behaviour and People –The Key to Change:

  • How people behave, why and what their capability is for change The Chimp versus the Computer
Personal Development
  • Action planning - the essential next steps
  • Continuous professional development - what next?
By the end of this course you will be able to:
  • To demonstrate to participants the benefits & advantages of confronting, implementing and assessing change
  • To help participants take responsibility for the changes they and their organisation face
  • To enable participants to identify and define what change means, why it is necessary, what effect it might have and what the outcome might be
  • To get participants to recognise that change is a continual process of analysis, adjustment and renewal
  • Learn to project confidence and inspire others
  • Develop more effective influencing skills
  • Learn how to encourage trust and support from others
  • Understand your own profile as a Change Agent
  • Develop an insight into what motivates others
  • Become more efficient at controlling and monitoring quality and performance through others
  • Learn how to share and disseminate information in the most appropriate and timely manner
  • Improve and polish your team leading skills (particularly for meetings and briefings)
  • Develop an understanding of the nature of organisational change.
  • Understand theories of organisational change
  • Identify why organisational change efforts often fail
  • Learn tools and techniques to lead organisational change efforts
  • Develop ability to critique organisational change efforts
Training Methodology

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

We can come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option email us at  – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at 

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