Course Topics

Project Management - An Introduction for PAs, Secretarial Staff & Administrators

Course Overview:

Project Management has a definite beginning and end – it is not a continuous process. Using various tools and techniques to measure, accomplish and track project tasks Synergy will provide an insight into the beginnings of a project and show how it should be structured to ensure all deliverables are met

A highly practical introductory course providing delegates with basic knowledge, essential skills and project management tools required to provide practical solutions in the workplace.

Who will benefit from attending this Training?

PA’s .Secretarial Staff & Administrators, PA's to Executives, non-executive directors, aspiring directors and director designates who feel the need to improve their understanding of project management matters in order to make a greater contribution to the well-being of their organisation.

Course Outline:

For more information or a full course outline email us at  with your requirements.


Course Content:

Project management overview

  • An introduction to Project Management
  • Overview of programme management and portfolio management
  • An introduction to project life cycles and key success factors

Initiating a project

  • How to initiate a project by defining the needs of stakeholders, establishing a clear business case and agreeing key roles and responsibilities for the team
  • Establishing the objectives and scope of work

Quality Management

  • An introduction to quality assurance and quality control

Creating a project plan

  • The value of a plan, project definitions, work, products and organisational breakdown structures, networks and critical path analysis, risk management and ownership, Gantt Charts, milestone charts


  • The main techniques for estimating resources

Resourcing the plan

  • How to ensure that the plan is fully resourced, through resource histograms and resource levelling

The project communication plan

  • How to communicate appropriately with all stakeholders, and gain commitment from the team

Building the team

  • An overview of team development and key roles and responsibilities

Monitoring and controlling projects

  • Simple monitoring tools and techniques


  • How to hand over to the operational team effectively

Project closure and learning review

  • How to close the project and document the lessons learned
Personal Development:
  • Action planning - the essential next steps
  • Continuous professional development - what next?
Key Benefits
By the end of this course you will be able to:
  • Define the characteristics of a project and programme
  • Describe key project management terms
  • Prepare appropriate project documentation
  • Recognise good team working and describe key roles
  • Understand risk and quality management
  • Use appropriate change control procedures
  • Use key project management tools and techniques
  • Describe the importance of hand out and closure
  • Understand the need for a post project review
Training Methodology:

The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.

Let Synergy come to you !

Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.

If you’d like to know more about this option email us at  – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.

We have several packages on offer so contact us today.

What is Continuing Professional Development (CPD)?

Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.

Being actively committed to CPD may in the future:
  • Improve your Resume
  • Maintain professional recognition
  • Showcase your achievements, attributes and your brand
  • Accelerate your career prospects
  • Deliver job satisfaction: ensuring you are Career focused
  • Reassure your Employers and Stakeholders that you are upto date and competent
How do I gain CPD recognition:

By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.

A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at 

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