Do you long to be an accomplished PA with astute, hands on approach and sound commercial experience? Would you enjoy ay full support PA role in a fast paced and dynamic business that has an outstanding reputation in business?
Learn how to remain calm under pressure and portray a flexible approach and a wealth of experience. .
Synergy will give you the ability to become a natural organiser, a relationship builder enabling you to provide organisational support in challenging times and normally on a daily basis. You will know how to ensure everyday operations flow smoothly, on a day to day basis managing complex and extensive diaries, arranging and minuting meetings.
On this course you will learn many techniques so you are able to liaise with clients, senior managers and members of the wider team as a first point of contact. You will find out how to remain one step ahead to ensure that you are fully prepared to give a brief for meetings or scenarios at a moment’s notice.
Secretaries, Personal Assistants, Administration and Support Staff who deal directly with Directors and Senior Executives and Management in an organisation.
For more information or a full course outline email us at email@example.com with your requirements.
The Role of the PA
Defining the role and responsibilities of the PA in the context of today’s changing business needs; keeping up to date with the latest business jargon.
The Manager/PA Partnership
Acknowledging the role of management; highlighting the need for PAs to work on a proactive basis; establishing the PA’s requirements to be proactive; laying the foundations of an effective working partnership.
Analysing the principles of good business writing; planning and structuring correspondence; establishing good email etiquette; replying to invitations; issuing a press release.
Preparing for a business meeting; following up after a meeting.
Identifying the barriers to verbal communication; listening actively; building rapport in face-to-face encounters; establishing ways to make telephone communication more effective; using effective questioning techniques.
Establishing the structure and features of a report; identifying a structured system for collecting relevant information; writing a report.
Identifying delegates’ principal time management problems; devising strategies for overcoming time-stealers; delegating successfully.
Identifying why budgets are essential: analysing how budgets are constructed and their use as a financial tool; analysing and interpreting budget figures; identifying three financial statements and analysing the information they provide.
Travel Plan Organisation
organising and planning a travel itinerary; coping with changes; coordinating random information; drawing up checklists; originating correspondence; handling time effectively
The training process is based on a carefully planned mix of succinct tutor input - with practical illustration of tools and concepts, group work on case studies (all video based - and lively), feedback, and selective work on individual issues in pairs. Team involvement and working enable a strategy to be created from start to finish. The Training is based on the 4 mat systems to enable complete learning. There will also be some opportunity for role play. You will receive an electronic toolkit within the material for subsequent everyday use.
Did you know Synergy can come to you and deliver this workshop ‘In Company’ at your own venue or location. If you have three or more people who you would like to benefit from attending this workshop our trainer can travel to you and deliver the same specification of course for your staff at a fraction of the overall cost.
If you’d like to know more about this option email us at firstname.lastname@example.org – our operations team manages all of our ‘In Company’ events and we can talk you though the logistics, pricing and whether you’d like the workshop as advertised here or something tailor made just for your business.
We have several packages on offer so contact us today.
Continuing Professional Development (CPD) is a personal commitment to keeping your professional knowledge up to date, improving your capabilities, proving commitment and competency in your profession. It focuses on what you learn and how you progress throughout your career, helping you gain more credibility within your industry, with your employer, clients and gain competitive edge over your peers.
By attending Synergy Courses you can be assured that attendance, completion and certification will be rewarded by CPD points. To help advance your professional status CPD recognition is awarded on both public workshops and in-house courses, being dependent on the number of hours spent learning. On request Synergy Training Group will provide a certificate of attendance for you to use as evidence and to attach to your record card.
A number of our courses are accredited, endorsed or approved by a number of Learning & Development and Professional Bodies and Associations for more detail please contact us at email@example.com